Cookie Policy

COOKIE USAGE

Last updated: January 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our site performance.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features such as language preferences and login information.

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They also help limit the number of times you see an advertisement.

3. Third-Party Cookies

We may also use third-party services that place cookies on your device:

  • Google Analytics: For website analytics and performance monitoring
  • Payment Processors: For secure payment processing
  • Social Media Platforms: For social sharing functionality
  • Customer Support: For live chat and support services

4. Managing Your Cookie Preferences

You have several options for managing cookies:

  • Use our cookie consent banner to manage your preferences
  • Adjust your browser settings to block or delete cookies
  • Opt-out of specific third-party services
  • Use private/incognito browsing mode

Note: Disabling certain cookies may affect the functionality of our website.

5. Cookie Retention

Cookies are retained for different periods depending on their type:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain for a set period (usually 1-2 years)
  • Third-party cookies: Governed by the respective third party's policies

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on this page.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: cookies@ziaraluxe.com

Address: The curve by the park, Mombasa Road, Nairobi